Arnon Grunberg

Service industry


One of my former publishers in the US – a rather flamboyant lady – introduced me to her hairdresser Christian. Since this introduction Christian has done my hair. It has been a wonderful relationship.
I also introduced many of my friends to him.
In the service industry it’s hard to distinguish between friendship and commerce. But this gray zone is the zone in which we all operate.
For most of us friendship is a tool that leads to a tip, in one form or another.
Parenthood can be understood as part of the service industry. Friendship is a subdivision of the service industry. That’s why I strive to be a loyal customer.